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Here's some answers
VISUAL PROTECTION
Volpi glasses are designed to protect your eyes comprehensively, both indoors and outdoors. These are the main ways they care for your visual health:
☀️ 100% UV Protection (UV400)
Our lenses completely block UVA and UVB rays, as certified by tests conducted under international standards such as:
ISO 12312-1:2013+A1:2015 (Europe)
ANSI Z80.3-2018 (USA)
AS/NZS 1067.1:2016 (Australia/New Zealand)
This means your eyes are protected against the harmful effects of the sun, such as eye aging, fatigue, and the long-term risk of cataracts.
🟡 Yellow Filter + Photochromic Technology
Indoors, the lenses have a light yellow tint that does not darken your vision but filters harmful blue light emitted by LED screens, cell phones, and artificial lighting.
When exposed to UV light, the lenses automatically darken to function as sunglasses, adapting to the surrounding light level.
🧠 Greater Visual Comfort and Color Perception
Volpi glasses do not distort essential colors (such as traffic lights or signs), something validated in LED and incandescent color recognition tests.
With a light transmission of light they provide clear, bright, and comfortable vision in any situation. -
DELIVERY
Our orders are shipped from Barcelona, Spain.
We ship worldwide. If for any reason you can’t find your country and would like to purchase our glasses, contact us and we’ll personally arrange the shipment.
Estimated delivery times are:
🇪🇸 Spain: 2 to 3 business days
🇪🇺 Europe: 5 to 7 business days
🌎 Rest of the world: 9 to 15 business days
We work with DHL and Correos de España, depending on the destination. Once your order has been shipped, you will receive a tracking number so you can know the location of your package at all times.
Your glasses will be shipped in a protected box, with security seals and wrapped in bubble packaging to ensure they arrive safely.
If you make a purchase from outside the European Union, your country’s authorities may apply taxes or customs fees when your order arrives.
These charges are not controlled by Volpi, but rather by each country’s import regulations, and must be paid by the buyer if applicable.
Before completing your purchase, we will inform you if there is a possibility of incurring these types of costs, but we recommend checking your country’s customs policies to avoid surprises.
EXCHANGES AND RETURNS
Yes. You have 14 days from the date you receive your order to request an exchange or return, as long as the product has not been used and is in its original packaging.
Contact us at info@wearevolpi.com with your order number and the reason for the return or exchange. We will provide you with the next steps. In the case of defective products or shipping errors, we will cover the costs.
If the product is defective or there was an error on our part, we will cover the costs. In cases of returns due to a change of mind or customer error, the return shipping costs are the responsibility of the buyer.
Contact us as soon as possible with your order number and, if applicable, include photos of the product or package. We will review the case and offer you a solution. We take the quality of our service very seriously and want your experience to be excellent.
We understand that shopping online from another country can raise questions, so we’ll explain how we handle international returns.
Yes, but only in cases of defective products or shipping errors. If this applies to you, contact us within 14 days of receiving your order at info@wearevolpi.com, explaining what happened. We will review your case and provide a solution as soon as possible.
It depends on the case. Sometimes, due to high international shipping costs, we may offer a solution without requiring you to return the product (such as a replacement or store credit for your next purchase).
If we need you to return the product, we will provide you with the address and the steps to follow. The shipment must be sent with tracking and correctly labeled as “Return of goods – no commercial value” to avoid customs delays.